Activate a License
Learn how to connect your LemonX account, enter a license key, and activate LemonX products on your WordPress website.
View Activation Steps
LemonX Support
License Help
Need help activating LemonX, connecting your license, managing site limits, or unlocking Pro features? This page explains how LemonX licensing works and what to do when something does not activate correctly.
Most license issues can be fixed by reconnecting your account, refreshing your license status, or checking whether your current plan includes the product or feature you are trying to use.
Manage Site Limits
Check how many websites are connected to your license and remove old domains you no longer use.
Manage SitesUnlock Pro Features
Make sure your plan includes the product, module, or premium feature you are trying to enable.
Check Plan AccessFix License Errors
Resolve common license messages such as invalid key, expired license, domain limit reached, or connection failed.
Troubleshoot ErrorsHow LemonX licensing works
LemonX uses a license-based system to unlock products, premium features, cloud services, updates, and account-based functionality. Depending on your plan, your license may include access to one product, multiple products, or the full LemonX Suite.
One license, connected to your account
Your license is connected to your LemonX account. You can manage activations, downloads, renewals, billing information, connected websites, and available products from your account dashboard.
Product access depends on your plan
Your license may include access to LemonX AEO, LemonX Code, LemonX Verto, LemonX MCP, LemonX Pro, LemonX Theme, or the full LemonX Suite. If a feature is not available, your current plan may not include it.
Each website counts as an activation
When you activate LemonX on a WordPress site, that website may count toward your license site limit. Development, staging, or temporary domains may be handled differently depending on your plan.
Pro features require a valid license
Some advanced features, cloud gateway functions, premium updates, AI workflows, multi-site controls, and agency tools require an active license.
How to activate your LemonX license
Follow these steps to activate LemonX on your WordPress website.
Install the LemonX product
Download the LemonX plugin or theme from your LemonX account, then install it in WordPress.
WordPress Dashboard → Plugins → Add New → Upload Plugin
Upload the plugin file, install it, and activate it.
Open the LemonX dashboard
After activation, open the LemonX menu inside your WordPress admin area.
WordPress Dashboard → LemonX → License
Connect your account or enter your license key
Depending on your version, you may see one of these options:
Use the option shown in your dashboard.
- Connect LemonX Account
- Enter License Key
- Activate Product
- Refresh License Status
Confirm the website activation
After activation, LemonX will verify your license and connect the current WordPress site to your account.
You should see a status such as the examples listed.
- Active
- Connected
- License verified
- Product enabled
Enable the products included in your plan
Once your license is active, enable the modules included in your plan.
- LemonX AEO
- LemonX Code
- LemonX Verto
- LemonX MCP
- LemonX Pro
- LemonX Theme
Common license statuses explained
Active
Your license is valid and connected. You can use the products and features included in your plan.
Inactive
The license has not been activated on this website yet. Connect your account or enter your license key.
Expired
Your license period has ended. Renew your license to continue receiving premium features, updates, and support.
Invalid
The license key could not be verified. Check for typos, make sure the key belongs to your account, and confirm that the license is still valid.
Domain Limit Reached
Your license has already been activated on the maximum number of allowed websites. Remove an unused site or upgrade your plan.
Product Not Included
Your license is active, but your plan does not include the product or feature you are trying to use.
Connection Failed
LemonX could not reach the license server. This may be caused by firewall settings, hosting restrictions, SSL issues, DNS problems, or temporary network errors.
Managing connected websites
Your license may include a specific number of website activations. You can view and manage connected websites from your LemonX account.
What you can manage
- Connected domains
- Active websites
- Unused activations
- Staging sites
- Old domains
- Development sites
- Client websites
- Agency sites
How to remove an old website
- Log in to your LemonX account.
- Open License Dashboard.
- Find the license you want to manage.
- Open Connected Sites.
- Remove the website you no longer use.
- Return to WordPress and refresh your license status.
When to remove a website
Remove a site when:
- You changed your domain.
- You migrated to a new website.
- You no longer manage a client website.
- You activated LemonX on a temporary test site.
- You reached your site activation limit.
- You want to move the license to another WordPress installation.
Changing domains or moving your license
If you move your WordPress website to a new domain, your license may need to be reconnected.
You changed from a temporary domain to a live domain
temporary-site.hosting.com → example.com
Remove the temporary domain from your LemonX account, then activate the license again on the live domain.
You migrated your website to a new server
If the domain stays the same, your license may continue working. If the site URL changes, refresh your license status inside WordPress.
You changed from HTTP to HTTPS
If your license status changes after enabling SSL, refresh the license connection.
You changed from www to non-www
www.example.com → example.com
If your site URL changes, you may need to reconnect the license.
Staging and development websites
Many WordPress users test LemonX on staging, local, or development environments before going live.
Examples of development environments
Recommended workflow
- Install and test LemonX on your staging site.
- Confirm your settings and modules.
- Move your site to the live domain.
- Remove the staging activation if needed.
- Activate LemonX on the live website.
- Refresh license status after launch.
Development and staging domain behavior may depend on your license plan. Check your account dashboard or contact support if you are unsure whether your staging site counts toward your activation limit.
Why are Pro features not unlocked?
If your license is active but some Pro features are still locked, check the following.
1. Your plan may not include the feature
Some modules require a specific product license or Suite plan.
- AEO Pro features require AEO access.
- Code Pro features require Code access.
- Verto Pro features require Verto access.
- MCP advanced tools may require MCP Pro access.
- Cloud Gateway features may require LemonX Pro.
2. Your license status may need to be refreshed
Go to: WordPress Dashboard → LemonX → License → Refresh License
3. Your website may not be connected to the correct account
Make sure the WordPress site is connected to the same LemonX account that owns the license.
4. Your subscription may have expired
Renew your license from the account dashboard.
5. Your plugin version may be outdated
Update LemonX products to the latest available version.
6. Server connection may be blocked
Your hosting firewall or security plugin may block license verification requests.
Common license errors and how to fix them
Error: Invalid license key
The license key could not be verified.
Error: Invalid license key
The license key could not be verified.
What it means
The license key could not be verified.
How to fix it
- Check for extra spaces before or after the key.
- Confirm that the key belongs to your LemonX account.
- Make sure the license has not been deleted or replaced.
- Copy the key directly from your account dashboard.
- Try reconnecting your account instead of entering the key manually.
Error: License expired
Your license is no longer active.
Error: License expired
Your license is no longer active.
What it means
Your license is no longer active.
How to fix it
- Log in to your LemonX account.
- Open Billing or Licenses.
- Renew your license.
- Return to WordPress and refresh the license status.
Error: Domain limit reached
Your license has already been used on the maximum number of websites allowed by your plan.
Error: Domain limit reached
Your license has already been used on the maximum number of websites allowed by your plan.
What it means
Your license has already been used on the maximum number of websites allowed by your plan.
How to fix it
- Remove an old website from your license dashboard.
- Deactivate LemonX on unused domains.
- Upgrade to a plan with more site activations.
- Contact support if you recently migrated domains.
Error: Product not included
Your license is active, but the product or module you are trying to use is not included in your current plan.
Error: Product not included
Your license is active, but the product or module you are trying to use is not included in your current plan.
What it means
Your license is active, but the product or module you are trying to use is not included in your current plan.
How to fix it
- Check your plan details.
- Upgrade to the required product or Suite plan.
- Contact support if you believe the feature should be included.
Error: License server unreachable
Your website could not connect to the LemonX license server.
Error: License server unreachable
Your website could not connect to the LemonX license server.
What it means
Your website could not connect to the LemonX license server.
How to fix it
- Check your internet connection.
- Make sure your site has a valid SSL certificate.
- Ask your host whether outbound HTTPS requests are blocked.
- Temporarily disable firewall rules that may block API requests.
- Check whether a security plugin is blocking LemonX requests.
- Try again later if the license server is temporarily unavailable.
Error: Activation failed
The license request was sent, but the activation was not completed.
Error: Activation failed
The license request was sent, but the activation was not completed.
What it means
The license request was sent, but the activation was not completed.
How to fix it
- Refresh the license page.
- Log out and reconnect your LemonX account.
- Clear WordPress cache.
- Update the LemonX plugin.
- Check site URL settings under WordPress General Settings.
- Submit a ticket if the issue continues.
License and product updates
An active LemonX license may be required to receive premium updates, security fixes, Pro features, cloud gateway access, and priority support.
What active licenses may include
What happens if a license expires?
If your license expires, your installed plugin may continue to exist on your website, but premium services, updates, cloud features, support access, or Pro functionality may be limited depending on your plan.
To restore full access, renew your license from your LemonX account.
Agency license management
Agency plans are designed for users who manage multiple client websites.
Agency license use cases
- Client website activation
- Multiple WordPress installations
- Staging and live site workflow
- Reusable templates
- Client reporting
- Team-based management
- License transfer between client sites
- Centralized site overview
Best practices for agencies
- Use clear naming for client websites.
- Remove old staging domains after launch.
- Keep client licenses organized by project.
- Refresh license status after migration.
- Document which product is active on each client site.
- Use agency-level plans for multi-site workflows.
Billing and licensing are related, but not the same.
Billing
Billing covers payments, invoices, subscriptions, renewals, taxes, payment methods, failed payments, and refunds.
For billing-related questions, visit: Billing Help /support/billing
Licensing
Licensing covers activation, site limits, license keys, product access, Pro feature unlocks, connected domains, and license errors.
You are currently on: License Help /support/license
When should you contact support?
Contact support if:
- Your license is active but Pro features remain locked.
- Your site activation does not appear in your account.
- You cannot remove an old domain.
- Your license says expired after renewal.
- Your product access looks incorrect.
- Your license was connected to the wrong account.
- Your agency license needs manual review.
- You see repeated activation errors after troubleshooting.
- Your hosting provider confirms outbound requests are not blocked.
What to include in your support ticket
To help us solve your issue faster, include:
- Your LemonX account email
- Your website URL
- The product you are trying to activate
- Your license status
- The exact error message
- A screenshot of the license page
- Whether this is a live, staging, or development site
- Whether you recently migrated or changed domains
- Your WordPress version
- Your LemonX plugin version
- Your hosting provider
License Help FAQ
Where do I find my LemonX license?
Log in to your LemonX account and open the License Dashboard. Your available licenses, connected websites, product access, and plan details should appear there.
Can I use one license on multiple websites?
It depends on your plan. Some licenses are for one website, while agency or Suite plans may include multiple activations.
Can I move my license to another website?
Yes. Remove the old website from your connected sites, then activate LemonX on the new website.
Why does my license say domain limit reached?
Your license has already been activated on the maximum number of websites allowed by your plan. Remove an unused site or upgrade your plan.
Why are Pro features still locked?
Your plan may not include that feature, your license status may need to be refreshed, or your site may be connected to the wrong account.
Do I need a separate license for each LemonX product?
That depends on your plan. Some users may purchase individual products, while others may use a Suite plan that includes multiple products.
Does my license include updates?
Active licenses may include product updates, security patches, and premium feature access depending on your plan.
What happens if I cancel my license?
Your subscription or renewal may stop, and premium features, updates, cloud services, or support access may be limited after the active period ends.
Can I use LemonX on a staging site?
You can test LemonX on staging or development environments, but how it counts toward site limits may depend on your plan.
My license is active but the plugin still shows inactive. What should I do?
Refresh the license status, reconnect your account, clear cache, update the plugin, and check whether your website can connect to LemonX servers.
Still need help with your license?
If your license is active but something still does not work, send us the details and our support team will help you review your account, activation, product access, and website connection.
For faster support, include your account email, website URL, license status, product name, plugin version, and a screenshot of the error.